Help and Frequently Asked Questions

Find answers to common questions below. If you need additional help, feel free to contact us!

Ordering

How do I place an order?
Browse our products, add items to your cart, and proceed to checkout to complete your purchase.

Can I modify or cancel my order?
Contact us immediately at info@fivnz.com if you need to make changes. Once shipped, orders cannot be modified.

Shipping

How long does shipping take?
Orders typically arrive within 5-7 business days depending on your location.

Do you ship internationally?
Yes/No - add your shipping policy details

Payment

What payment methods do you accept?
We accept PayPal, UPI, credit/debit cards, net banking, and digital wallets through our secure payment gateways.

Returns & Refunds

What is your return policy?
Please see our Return Policy page for complete details.

Contact Us

Still have questions? Reach out to us at:
Email: info@fivnz.com